It’s become common knowledge among home owners to avoid Samsung home appliances like the plague. They’re notorious for frequently breaking down, and fixing them can turn into an expensive ordeal — if it’s even an option at all.
And after an entirely unnecessary and infuriating injection of AI, many unfortunate owners of a Samsung “Bespoke AI 4-Door” fridge were in for a rude surprise. Customers across South Korea found that their almost $4,000 appliance suddenly shut down after a faulty firmware update, turning them into an expensive — and fresh food ruining — brick.
As Star News Korea reports, an internal panel screen displayed an error message for hours. Even unplugging the fridge and plugging it back in didn’t solve the issue as the cool air continued to escape.
Worst of all, the malfunction occurred just before the Chuseok holiday break, a mid-autumn harvest festival that celebrates the full Moon and lasts for three days. Some owners said they had to throw out special delicacies set aside for the festivities.
