Twelve nurses in New York City were laid off on Sunday and replaced with AI software, according to their union — a move that comes not long after nurses went on strike and fought for safeguards against AI.
One of the laid off workers, Marilyn Shuler, had worked at Montefiore hospital in the Bronx as a utilization nurse for 39 years before suddenly losing her job. Utilization nurses review patient charts to show that their care is medically necessary so that an insurance company will cover it.
“I’ve always, always taken so much pride in the organization that I’ve worked for all these years, and just to be treated this way,” Shuler told The Guardian. “It’s disrespectful, and it’s very disheartening, and my colleagues feel the same way as well.”
The New York State Nurses Association (NYSNA), which represents the healthcare workers, issued a statement earlier this month warning that Montefiore intended to replace nurses with AI. That has now come to bear. It also drew attention to the fact that the company providing the AI software, Datavant, has partnerships with Palantir, the surveillance tech firm which has stirred considerable controversy for its collaboration with ICE.

